Shipping Policy
This Shipping Policy (“Policy”) outlines the meticulous procedures implemented by Mahadevi Sonvi (“We,” “Us”) to ensure the safe, secure, and hassle-free shipping of orders placed on www.mahadevisonvi.com. We are committed to providing our valued customers with an exceptional shopping experience, and this Policy details our delivery options and protocols.
1. Shipping Options:
- Gemstones: Please allow up to 7 to 10 days
- Courses: 2 – 3 Hours
- Available for all products.
- Delivery within 7 working days.
2. Shipping Providers:
For domestic deliveries, Mahadevi Sonvi has entered into partnerships with Sequel Global renowned for their reliability and efficiency. And can deliver effortlessly to customers residing within the Sequel logistics operational pin codes.
3. Inspection upon Receipt:
Customers are strongly urged to diligently inspect the package for any signs of damage or tampering before accepting or signing for the receipt. In the event of any issues detected, kindly refuse the delivery and promptly contact our customer support. By conducting a thorough inspection upon receipt, customers contribute to the immediate resolution of concerns and safeguard the integrity of their valuable items.
4. Shipping Charges:
Mahadevi Sonvi is pleased to offer complimentary shipping on all orders, irrespective of the chosen shipping option.
5. Order Tracking:
Mahadevi Sonvi is pleased to offer complimentary shipping on all orders, irrespective of the chosen shipping option.
6. Important Notes:
- The estimated delivery times provided are approximate and may vary due to factors beyond our control, such as customs clearance or unforeseen delays.
- b. In the event of unforeseen circumstances or force majeure events impacting the delivery schedule, customers will be promptly notified, and efforts will be made to resolve the issue.
7. Packaging:
Every Gemstone package from Mahadevi Sonvi is delivered in durable, tamper-proof packaging. Items are presented in an exclusive box along with relevant certificates.
For further inquiries or concerns regarding our Shipping Policy, please do not hesitate to contact our customer support team. We are dedicated to assisting you throughout your shopping journey.
For more information, please direct your queries to “support@mahadevisonvi.com”
